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May 19, 2006

Technical Transition

Last weekend my computer crashed - with some help from the otherwise delightful two and a half year old niece.  Anyway, after thinking about my options, and being offline for a couple of days, I decided to go for the new MacBook Pro, something I'd decided I'd get in a few months anyway to make the jump to podcasting.  I just wasn't quite ready for it to happen so quickly.

The process of getting the computer was amazingly simple.  Once I decided that I'd go for it, put the cost on a credit card, paid the extra for the new Apple, it all went quite smoothly.  They transferred all my files - at least so far I think all - which saved me the hassle of figuring all that out.

You pay more for an Apple, no question, but the design, the service, the way they think about what you will want as a user, is just wonderful.  I paid an extra $100 to get one-on-one training, as much as once a week for a year and in-store technical help anytime I want (so long as I make an appointment).  This is perfect for me, someone who can only handle so much technical stuff in one sitting.  So I got my first hour tutorial the moment I picked up the computer after they'd transferred my data. 

Nevertheless, after I got home, I've run into another hundred questions that I can't get training on until next week.  So, it's been like learning a new language.  The simplest things, like figuring out how to cut and paste, have taken a long time.  The "delete" button goes the wrong way! I have a long list of items to ask about and in the meantime, I'm using work-arounds to get up and going on the general everyday tasks.

And that's all separate from getting caught up on my email and the news that we only get on the Internet and beginning to post again.   So, this was not an expected vacation from posting here.  This was one of those weeks that just got away from me.  But I'm back and I'm starting to get why all those Mac users keep saying we should all come join them. 

Posted by Lynn Allen on May 19, 2006 at 11:17 PM in Miscellany | Permalink


Welcome to the cult! If you haven't bought the Apple care package, grit your teeth and spend a bit more. Apple makes quality products, but laptops can be abused and damged in the normal course of things, and it may save you a lot of money and grief (next time, I will too). Next, for the best reference book, David Pogue's Mac OS X: The Missing Manual, Tiger Ed is well written, through, and handy even after you'll gotten well past the basics. Finally, the Macweb is a lush online ecosystem and there's more to read than there is time to do so. Macfixit and Macupdate are a good places to start getting familar with, as a troubleshooting url and share/freeware resources.
You'll find that you also joined a real community. Be sure to thank your niece in the future.

Posted by: Mark Centz | May 20, 2006 1:44:04 PM

You'll be back, Lynn! We'll get you into our PC clutches once again! Don't think you'll be able to get away from Windows that easily! You'll come crawling back! Mwa ha ha ha ha ha....

Posted by: Ben | May 22, 2006 9:11:15 AM

Well, we do get attached to our computers. I did grit my teeth and get AppleCare. However, I'm probably too busy reading political blogs to get over into the Apple blog scene. And I expect I will thank my niece in the future. Her Mom is already very jeolous of my Mac and sorry she didn't make the leap six months ago when she got her new computer. As for crawling back, Ben, we'll just have to see. You know of course who will hear about it first if I do.

Posted by: Lynn | May 22, 2006 2:43:29 PM

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